Webhooks

Omnichannel CHAT_INBOUND webhook scaffold

Accepts inbound chat/SMS-style callbacks and stores a DRAFT ChannelMessage when tenant can be uniquely resolved from ChannelProviderConfig from-number. No operator chat UI. Voice inbound path is unchanged.

POSThttps://api.thearvexa.com/api/webhooks/omnichannel/{segment}/chat-inbound

Twilio Webhooks

Path Params

segmentstringrequired

Catalog webhook path segment (twilio, infobip, …)

Headers

x-twilio-signaturestring

Twilio request signature. Required when TWILIO_VALIDATE_SIGNATURE is enabled in non-development environments.

Body Params

Request body is declared, but no field schema was published in OpenAPI.

Responses

200Accepted (stored, replayed, or scaffold)

Accepted (stored, replayed, or scaffold)

No response body schema in OpenAPI

This status is documented, but the operation did not publish a response schema or example. The HTTP status and description above are still authoritative.

403Invalid or missing Twilio signature

Invalid or missing Twilio signature

No response body schema in OpenAPI

This status is documented, but the operation did not publish a response schema or example. The HTTP status and description above are still authoritative.

404Unknown provider path segment

Unknown provider path segment

No response body schema in OpenAPI

This status is documented, but the operation did not publish a response schema or example. The HTTP status and description above are still authoritative.

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