Omnichannel CHAT_INBOUND webhook scaffold
Accepts inbound chat/SMS-style callbacks and stores a DRAFT ChannelMessage when tenant can be uniquely resolved from ChannelProviderConfig from-number. No operator chat UI. Voice inbound path is unchanged.
/api/webhooks/omnichannel/{segment}/chat-inboundAuthentication
No security schemes declared on this operation.
Parameters
| Name | Type | Required | Description |
|---|---|---|---|
| segment | string | Required | Catalog webhook path segment (twilio, infobip, …) |
| Name | Type | Required | Description |
|---|---|---|---|
| x-twilio-signature | string | Optional | Twilio request signature. Required when TWILIO_VALIDATE_SIGNATURE is enabled in non-development environments. |
Request body
Required · application/json
Provider inbound payload (Twilio form-encoded MessageSid/From/To/Body)
Body schema
Responses
200Accepted (stored, replayed, or scaffold)
Accepted (stored, replayed, or scaffold)
No response body schema in OpenAPI
This status is documented, but the operation did not publish a response schema or example. The HTTP status and description above are still authoritative.
403Invalid or missing Twilio signature
Invalid or missing Twilio signature
No response body schema in OpenAPI
This status is documented, but the operation did not publish a response schema or example. The HTTP status and description above are still authoritative.
404Unknown provider path segment
Unknown provider path segment
No response body schema in OpenAPI
This status is documented, but the operation did not publish a response schema or example. The HTTP status and description above are still authoritative.